At Homeless Services Center, we recognize that there is no one way to find your way to permanent housing. Indeed, there are as many possible pathways and situations as there are people. We are committed to partnering with our clients and our community, always working toward resolving homelessness together.

At Homeless Services Center, we recognize that there is no one way to find your way to permanent housing. Indeed, there are as many possible pathways and situations as there are people. We are committed to partnering with our clients and our community, always working toward resolving homelessness together.

get services

Currently experiencing homelessness? Learn about the resources available from Homeless Services Center and other community agencies by clicking any of the buttons below. If you would like to reach out directly, please contact us at 831-458-6020.

If you are in immediate danger, call 911.

Monarch Services 24-hour Domestic Violence Crisis Hotline:
1-888-900-4232

If you are not in imminent danger but need immediate mental health crisis support, call Santa Cruz County Mental Health:
1-800-952-2335 (24 hours a day)


community resources

+I need multiple services

Santa Cruz County has an extensive network of service providers. If you’re not sure exactly what you need, or who you should contact, start with 211 Santa Cruz County. Dial 211 to be connected to a free and confidential referral service that will connect you to the services you need, including housing, food, child care, and other information.

Santa Cruz Free Guide is a list of a variety of services available throughout Santa Cruz County. You can see the Santa Cruz Free Guide here.

+I’m struggling with substance use

There are multiple local resources that provide substance use treatment and support:

  • Janus of Santa Cruz offers a variety of programs and services.
  • Encompass Community Services has several programs through their Community Recovery Services, available for individuals and families.
  • Santa Cruz County offers resources through their Health Services Agency.
  • DrugRehab.com is an online resource dedicated to providing information and education about substances, treatment, and recovery.
+I need food

Second Harvest Food Bank is Santa Cruz County’s most comprehensive resource for information and support for people in need of food. You can contact their Community Food Hotline at (831) 662-0991 from 8:00am to 4:00pm, Monday through Friday.

If you are interested in receiving CalFresh benefits (formerly known as Food Stamps), visit the County of Santa Cruz Human Services Department’s website to get started.

There are several locations throughout Santa Cruz County to get a hot meal, including Pajaro Valley Loaves and Fishes in Watsonville, and St. Francis Catholic Kitchen in Santa Cruz.

+I need shelter

The first step to finding shelter is to complete an intake Smart Path Assessment. This can be done on our campus, at 115 Coral Street in Santa Cruz, from 1:00 to 4:00, Monday through Friday. If you are not able to visit our campus, you can still complete the assessment at one of the many access points throughout the county.

Additional resources for local shelter include:

+I need housing

There are a variety of programs available to help those experiencing homelessness find permanent, stable housing. The first step in getting connected with a program and case manager is to complete a Smart Path Assessment. This can be done on our campus, at 115 Coral Street in Santa Cruz, from 1:00 to 4:00, Monday through Friday. If you are not able to visit our campus, you can still complete the assessment at one of the many access points throughout the county.

You can also view our housing programs on our Non-Residential Services page.

+I need to find employment

The following agencies provide workforce training and resources:

  • Workforce Santa Cruz County is a partnership of local organizations that serve both job seekers and businesses in the community.
  • Homeless Garden Project provides job training, transitional employment and support services to people who are experiencing homelessness.
  • Goodwill Central Coast offers employment services and training programs.
  • CalFresh Employment and Training (CFET) is a program offered by referral only to CalFresh participants. You can learn about this program at our campus, or through the county.
+I need health services
  • Homeless Persons’ Health Project is co-located with Homeless Services Center on our Coral Street campus. They provide comprehensive health care and housing in an effort to eliminate homelessness in our community.
  • Santa Cruz County offers medical clinics that provide general medical care for infants, children and adults.
  • Santa Cruz Community Health Centers operates two clinics, the East Cliff Family Health Center and the Women’s Health Center.
+I need mental health services

If you are not in imminent danger but need immediate mental health crisis support call Santa Cruz County Mental Health at (800) 952-2335 (24 hours a day).

+I am a veteran

Supportive Services for Veterans and their Families (SSVF) is a housing program available through Homeless Services Center. The first step in getting connected with this program is to complete a Smart Path Assessment. This can be done on our campus, at 115 Coral Street in Santa Cruz, from 1:00 to 4:00, Monday through Friday. If you are not able to visit our campus, you can still complete the assessment at one of the many access points throughout the county.

+I am fleeing an abusive partner

If you are in immediate danger, call 911.

You can reach the Monarch Services 24-hour Domestic Violence Crisis Hotline at 1-888-900-4232. Monarch Services offers immediate crisis response to victims of domestic violence and sexual assault, as well as a wide range of support services.

Walnut Avenue Family & Women’s Center provides support and services for women, children and families.

Homeless Services Center services

Homeless Services Center is one of many agencies providing health and human services in Santa Cruz County. We offer residential, case management, and day services to people experiencing homelessness.

non-residential services

We offer a variety of services to people experiencing homelessness who are not staying on our campus. These range from housing programs and employment training programs to basic day services such as hot showers and access to our mail room. Our campus is also home to partners such as Homeless Persons Health Project and Dientes Community Dental Care.

Non-Residential Programs

shelter programs

Homeless Services Center runs four shelter programs on our campus, including a family shelter, which collectively provide beds for nearly 200 people at any given time; the beds on our campus represent nearly half of the shelter beds in Santa Cruz County. Our campus is also home to the River Street Shelter, run by Encompass Community Services. The average stay in one of our shelters is approximately 3–6 months, depending on the program and individual situation, and each resident works with a case manager on a permanent housing plan.

Shelter Programs